Whatever you need help with, help is just one call away. Our service and support team is dedicated to providing friendly and effective support, whether you need guidance when it comes to navigating features, troubleshooting issues, or just have a question. Our goal is to make your experience with our software as seamless and efficient as possible—and we’ll go above and beyond to make sure of it.
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When you contact our service and support team, you get access to a multidisciplinary team of professionals who can provide you with the support you need to get you past whatever hurdle you’re facing and onto the next thing.
The customer data specialist is the facilitator of all data-related requests, responsible for executing and managing all catalog, pricing, and product information.
The data designer is the technical point of contact for managing a consistent data flow between you and the BuildOn team. This person is involved heavily in implementation and new projects.
The content team gathers and manages images from the builder or web, ensuring images are presentable and modifying images by adding text or grouping individual images to create a package offering.
The QA team checks all data once processed to make sure that all directions from the builder or customer are followed and that the final results are as accurate as possible.
When customers are being onboarded, the implementation team directs the process from beginning to end, helping organize data, and ensuring that all data is present.
Need help troubleshooting or looking for support with one of our products? Our expert staff is more than happy to assist you. Fill in the form below, and a member of our team will be in touch promptly.
We can also be reached by phone at 877-204-5852
